Privacy Policy

Bridge Payment ("we," "our," or "us") values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

1. Who We Are

Our website address is: https://bridgepayment.ca

Bridge Payment is a Canadian company specializing in point-of-sale (POS) systems, payment terminals, and merchant service setup for businesses across Canada and the United States.

We do not provide consumer loans or financing; our focus is on hardware distribution and merchant onboarding.

2. Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy.

We are therefore committed to respecting the confidentiality of the personal information we collect and to complying with Canadian and Quebec privacy laws.

3. Collection of Personal Information

We collect only the information required to deliver and support our services, including:

• Last name and first name
• Business name
• Address and postal code
• Telephone and fax number
• Email address
• Void cheque or banking information (only when a business applies for merchant processing services)
• Information you voluntarily provide through forms, emails, or correspondence

We do not collect or store consumer credit card information.

4. Forms and Interactivity

Your personal information is collected through forms such as:

Forms:

• Website registration form
• Merchant account application
• Order or contact forms
• Surveys or promotional offers

We also collect information through the interactivity between you and our website, for example:

• Contact and communication tools
• Website management and analytics

We use this information for:

• Order tracking and service delivery
• Customer support
• Website performance analysis
• Marketing and informational communication (only with consent)

5. Cookies, Log Files, and Facebook Pixel

We use cookies, log files, and analytics tools such as Facebook Pixel and Google Analytics to improve user experience and advertising performance.

These tools collect limited technical information such as:

• IP address
• Operating system and browser
• Pages visited and actions taken
• Date, time, and duration of visits

Purpose:

• Measure advertising reach and effectiveness
• Deliver relevant ads through platforms such as Facebook, Instagram, and Meta Audience Network
• Improve our website's content and navigation

Important:

• No sensitive or banking information is shared with Facebook or other third parties.
• Data collected via Meta Pixel is used according to Meta's Data Policy.
• You can manage or disable cookies in your browser settings at any time.

6. Use and Disclosure of Information

Your information is used exclusively for legitimate business purposes:

• To process merchant service applications and set up accounts
• To deliver, install, and maintain POS equipment
• To provide customer support and ensure compliance with regulations

We may share limited information with:

• Authorized financial institutions for account setup
• Service providers handling hosting, analytics, or communication

We do not sell, rent, or trade your personal or banking information.

7. Security of Personal Information

Your data is protected through:

• SSL encryption (Secure Sockets Layer)
• Restricted access for authorized personnel
• Firewalls and intrusion detection
• Regular encrypted backup

Although no security method guarantees complete protection, we maintain industry-level safeguards to protect your information.

8. Rights of Access, Opposition, and Withdrawal

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for specific uses (e.g., marketing communications)

To exercise these rights, contact us:

9. Legislation

Bridge Payment complies with PIPEDA and Loi 25 in Quebec.

In the event of a dispute, jurisdiction rests with the Court of Montreal, located at 775 rue Gosford, Montréal, QC, H2Y 3B9.

10. Updates

We may update this policy periodically to reflect operational or legal changes. The latest version will always be posted on this page.

11. Contact Us

12. Cookie & Tracking Consent

By using our website, you consent to the use of cookies and tracking technologies (including Meta Pixel) for analytics and advertising purposes. You can manage or disable cookies through your browser settings at any time.